Privacy Policy

As a rule, the controller for the processing of personal data is the company of the UNICO Graber Group that maintains the respective business relationship, handles an enquiry or provides the relevant service.

Where individual processing operations are carried out centrally for several companies, the companies involved may cooperate within the framework of the applicable data protection provisions.

Personal data may be processed when you visit our website. This concerns in particular technical data such as IP address, browser type, operating system, time of access and pages visited, as well as data that you actively provide to us via forms or other functions.

We process this data in particular to provide and securely operate our website, to handle enquiries, to carry out pre-contractual measures and to fulfil contracts, to improve our services, to prevent misuse and technical attacks and to analyse the use of our website statistically.

Where the GDPR applies, processing is based in particular on Art. 6(1)(b) GDPR, Art. 6(1)(f) GDPR or – where required – on your consent pursuant to Art. 6(1)(a) GDPR.

For the development, provision and technical operation of this website and of individual digital functions we use Lovable. The provider is Lovable Labs Incorporated, USA.

As part of the technical provision, IP addresses, browser and device information, timestamps, technical log data and further information required to operate the website may be processed.

Lovable processes personal customer data within the scope of the contractually agreed services and the corresponding data protection agreements and may engage further technical service providers and sub-processors for this purpose.

Where personal data is processed outside Switzerland or the European Economic Area, this takes place in compliance with the applicable data protection requirements and using appropriate safeguards where such are required.

Further information: lovable.dev/privacy

For certain technical functions of our website and our digital applications we use Supabase as backend and database infrastructure.

Depending on the respective function, Supabase may process and store database content, technical usage and log data, form information and further information entered by users.

Supabase is used in particular for the technical provision of backend functions, databases and, where applicable, authentication and storage functions.

Processing takes place to provide our digital services securely and efficiently and – where such data is processed in the context of an enquiry or business relationship – to carry out pre-contractual measures or to fulfil a contract.

Where the GDPR applies, processing is based in particular on Art. 6(1)(b) and/or (f) GDPR.

Further information: supabase.com/privacy

When our website is accessed, the technical systems used may automatically record information. This may include the IP address, browser type and version, operating system, referrer URL, pages or resources accessed, date and time as well as technical status and error information.

Processing takes place to ensure secure, stable and technically flawless operation of our website and to detect and prevent misuse.

Our website may use cookies or comparable technologies. Technically necessary cookies and storage technologies serve to provide basic website functions.

Where cookies or comparable technologies are used for analysis, marketing or other non-essential purposes and consent is required for this, processing only takes place after such consent has been given.

You can manage or delete cookies via your browser settings.

If you contact us via our website, a contact form, by e-mail, by telephone or in any other way, we process the information you provide in order to handle your enquiry.

This may include your name, company, e-mail address, telephone number as well as the content and details of your enquiry.

Processing takes place to handle your enquiry and, where applicable, to carry out pre-contractual measures or to manage an existing business relationship.

If you order products via our website or submit a business enquiry, we process the data required for processing.

This may include name and company, billing and delivery address, contact details, ordered products and quantities, prices and payment information as well as information on order processing.

Processing takes place to carry out pre-contractual measures and to fulfil the respective contract.

Required information may be passed on to the IT, payment, logistics or shipping service providers we use.

We use Plausible Analytics, a privacy-oriented web analytics service of Plausible Insights OÜ, Estonia.

We use Plausible for the statistical evaluation of the use of our website. This may include statistics on page views, referrers, country of origin as well as browser and device type.

Plausible is designed to work without classic tracking cookies and without cross-site user profiles.

Where the GDPR applies, processing is based on our legitimate interest in the statistical analysis and improvement of our website pursuant to Art. 6(1)(f) GDPR.

Further information: plausible.io/data-policy

Maps and location information via Google Maps may be embedded on our website.

When a corresponding map function is called up, technical data, in particular the IP address, may be transmitted to Google.

Where consent is legally required for the integration, Google Maps is only loaded after such consent has been given.

Further information can be found in Google's privacy information.

We use Google Ads, an online advertising service by Google, to promote our offering in search results and on other Google services.

To measure the success of our advertising campaigns we may use Google Ads conversion tracking. If you reach our website via a Google ad and have consented to the corresponding data processing, cookies or comparable technologies may be used and information about your use of our website may be processed.

This allows us, for example, to recognise whether a person who reached our website via Google Ads carried out an action relevant to us, such as a contact enquiry, a purchase or another defined conversion.

Technical information such as IP address, device and browser information, pages visited, times of interactions and information about completed conversions may be processed.

The provider for users in the European Economic Area and Switzerland is generally Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

Where consent is required under applicable law, processing only takes place after your consent. Where the GDPR applies, processing in this case is based on Art. 6(1)(a) GDPR.

Consent given can be withdrawn at any time with effect for the future via the cookie or privacy settings of our website.

On our website we offer the AI-based assistant “Frag Unico”. It supports users with questions about our products, services, standards and further topics related to our offering.

The messages you enter are processed technically in order to generate an answer. For this we use the Lovable AI Gateway, through which language models of various external model providers can be made available.

Depending on the model used, the information entered may be transmitted to the respective model providers for processing.

Please do not enter any confidential information, personal data or sensitive personal data in the chat.

The answers of the AI assistant are generated automatically and may contain errors. Especially for safety-relevant information, the applicable standards, technical documents, conformity information and official product information are authoritative.

Where the GDPR applies, processing is based on our legitimate interest in providing a digital information and advisory service pursuant to Art. 6(1)(f) GDPR.

AI-based tools may be used in the conception, design, programming and creation of individual content on this website.

Published content is reviewed editorially by us. Parts of the imagery used may also have been created with the help of generative AI.

If you sign up for a newsletter or other electronic marketing information, we use your contact details to send you the corresponding information.

Dispatch generally takes place on the basis of your consent, unless another legal basis for contacting you exists.

Consent given can be withdrawn at any time with effect for the future.

We maintain a company presence on LinkedIn and may link to it from our website.

Simply visiting our website does not, as a rule, transfer any personal data to LinkedIn on the basis of such an external link. Further data processing by LinkedIn only takes place once you follow the link and access LinkedIn, in accordance with LinkedIn's own privacy provisions.

The operator for users in the European Economic Area and Switzerland is generally LinkedIn Ireland Unlimited Company, Ireland.

If you are logged in to LinkedIn, LinkedIn may attribute your visit to our company profile to your user account.

We currently do not use a LinkedIn Insight Tag on this website.

Our website may contain links to social networks, partner companies and other external websites.

With a simple external link, data is generally only transferred to the respective provider once you follow that link. The respective operator is responsible for the subsequent processing of personal data.

We only disclose personal data where this is necessary to provide our services, where there is a legal obligation, where a legitimate interest exists or where you have consented to the disclosure.

Recipients may in particular be IT, hosting and cloud service providers, software and platform providers, payment service providers, shipping and logistics companies, external specialist and service partners as well as authorities.

In the course of our business activities, personal data may also be processed by service providers outside Switzerland or the European Economic Area.

Such a transfer only takes place in compliance with the applicable data protection requirements.

Where no adequate level of data protection is recognised for a recipient country, we use – where necessary – appropriate safeguards such as recognised standard contractual clauses, or base the transfer on another legally provided basis.

As a rule, we store personal data only for as long as this is necessary for the respective purpose.

In addition, data may be stored on the basis of statutory retention and documentation obligations.

Once the purpose of processing no longer applies and statutory retention periods have expired, personal data is deleted or anonymised, unless another legal basis for further processing exists.

We take appropriate technical and organisational security measures to protect personal data against loss, misuse, unauthorised access, alteration or disclosure.

Data transmission on our website is encrypted using SSL or TLS.

Depending on the applicable data protection law, you have in particular the following rights:

To exercise your rights you can contact us at info@unicograber.com or, for Germany/EU, at germany@unicograber.com.

In addition – where the legal requirements are met – you have the right to lodge a complaint with a competent data protection supervisory authority.

We may adapt this privacy policy if our digital services, the technologies used or legal requirements change.

The current version published on this website applies.